Alex Wright

The Problem, the Balloon, and the Four Bedroom House

April 22, 2004

A pithy ALA article on the perils of project management:

Many project managers believe a project has a beginning and an end. Everything that happens within those parameters can be dealt with by a methodology and a good framework of processes. What they forget is the emotional core of a project and the questions that need to be asked: Why does this project exist? What benefits will it have? What features will express these benefits? How will it make users more efficient, effective, and happy? > The Problem, the Balloon, and the Four Bedroom House

File under: User Experience

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